Privacy Policy
Effective date: 2026-11-11
When you use Orvandel – IP Lookup, we want you to know what happens to the information we handle. In the sections below, we set out what we may collect, why we need it, and how we place limits on its handling to safeguard your privacy.
1. Information We May Collect
Keeping the app dependable and improving it may involve processing a limited range of data. We group that data as follows:
- Health and error reporting: reports produced automatically about the app's condition, errors that occur, and the stability of its operation.
- Non-identifying activity measures: information about feature usage that does not identify individual users and helps us choose where to focus development improvements.
- Device and connection details: the model of your device, its operating system version, and the surrounding network conditions relevant to app performance.
- Your voluntary contributions: messages and files you attach when contacting support, along with feedback you decide to submit through feedback programs.
2. Reasons for Data Processing
We put this information to work for specific, legitimate objectives:
- Sustain the operation of Orvandel – IP Lookup, keep its functionality available, and deliver updates without unnecessary delay.
- Study how the app is used so we can refine its interface, make interactions smoother, and help it respond more quickly.
- Give timely, accurate support by investigating reports and resolving the technical issues behind them.
- Carry out our legal obligations, with attention to applicable rules protecting personal data and consumers.
3. Circumstances for Data Sharing
Selling personal data or supplying it to others for marketing or monetary benefit is not part of how we operate. We treat it as confidential and restrict disclosure to these situations:
- Vendors supporting the service: authorized cloud hosting, analytics, and infrastructure suppliers may assist us. Their access is governed by stringent data processing contracts that rule out every secondary use.
- Lawful demands and legitimate protection: information may be disclosed if we are required to respond to a court order, a legal investigation, or a government request. We may also disclose it to defend the legitimate interests of users and preserve the integrity of the platform.
4. Data Retention and Removal
For us, retaining data must remain necessary for an identified purpose and proportionate to that purpose. Our retention covers only the time needed to run the service, settle potential disputes, uphold our terms of use, or maintain records required by law. At the end of that time, we either erase the data for good or make it anonymous through a process that is irreversible.
5. Policy Concerning Minors
We offer Orvandel – IP Lookup to an adult and general audience. Personal data belonging to children younger than 13 is not information we intentionally gather or store. If it comes to our attention that we have obtained it unintentionally, we promptly arrange for its removal from our systems.
6. Exercising Your Data Rights
Depending on the legislation relevant to your circumstances, you may have rights over the personal data we hold. The GDPR, CCPA, LGPD, or other applicable privacy frameworks may give you the opportunity to:
- Find out whether your data is being processed by us and receive a portable copy of it.
- Ask for errors in your data to be corrected and for incomplete details to be filled in.
- Have data deleted once it is no longer required or if you withdraw consent to its processing.
- Seek restrictions on particular processing activities or object when those activities do not reflect your preferences.
Use the official email address below to submit a request concerning any of these rights.
7. Contact Information
We are happy to hear your privacy questions and suggestions, as well as other inquiries about our handling of data. You can write to us here:
Email: support@OrvandelIPLookup.com